This weeks featured business owner and local entrepreneur is Damian Knight, the proud owner of MGR Plumbing Services a local plumbing company based out of south Broward and serving the local community now for 3 years since he took over the business which is his fourth plumbing company in his entrepreneurial career as a professional. I sat with Damian in Hollywood Fl, and did interview of him and his business and where he sees himself going in the next 6 months to a year. see interview transcript and audio below.
Tony: So we are going to start off with your name and what business you own.
DK: I am Damian Knight the owner of MGR Plumbing.
Tony: I want you to start off about your business, when did it start, what year did it start?
DK: Business started in 1974, I was 6 I was owned by a gentleman here local in Hollywood, and I just purchased it from him 3 years ago. I've been a plumber myself for 25 years, decided to move to Florida from up north was looking for a plumbing business to buy and fell right into this one. It worked out great.
Tony: That's amazing. That's perfect
Tony: So what was it that made you want to start this business?
DK: Umm well I've been a plumbing contractor and its what I know. I've been on my own for 16 years. I have owned my own businesses in California, Ohio, Pennsylvania, and now here in Florida.
Tony: You're a seasoned entrepreneur, you definitely know the ropes, this isn't your first rodeo.
DK: Decided to move down here to golf year round, and now I work too much to golf all the time.
Tony: Oh goodness, that's a shame.
DK: I decided to buy the business because it had a good reputation. It is very well known in Hollywood and I still get phone calls, we used to have a store front and sell parts, I get phone calls every other day for parts and unfortunately I'm not in the parts business any longer, but we are still well known in this area.
Tony: That's good, that's good.
Tony: My next question is, what was the toughest thing you went through when starting your business here?
DK: It's always employees, ya know. Getting the right employee, the right fit whether I am the right for the employee, cause run my business a certain way, I expect certain things. Or is it the other way where I pick the right employee and get somebody that is going to be reliable, not do...
Tony: shady stuff
DK: Yes, side work. That kinda stuff. It's always expected in my business and I actually even allow some of it, ya know? Friends, family, that kinda stuff, but if it's a customer that comes through my business, it's my customer.
Tony: Right, exactly. They have an obligation before they try to do everything on their own. Makes sense.
Tony: If you had to start over from day 1, what would have done differently?
DK: Hmm..... I probably would've worked harder at my first business in California and stayed in California.
Tony: Was it also a plumbing business too?
DK: It was a plumbing business......
Listen to the rest of the interview here.
Chief Editor and owner of The Floridian Review a sister company of Power Now Media. We help local businesses rank in their city to improve their business traffic, revenue, and overall quality of their life and business.